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COVID-19 and the employee experience: How leaders can seize the moment

The return phase of the COVID-19 crisis is a good time for organizations to create more tailored responses to workplace challenges, expanding on the goodwill and camaraderie earned in earlier phases.

As it turns out, most companies did a solid job of addressing their employees’ basic needs of safety, stability, and security during the first phase of the COVID-19 crisis. However, those needs are evolving, calling for a more sophisticated approach as organizations enter the next phase.

McKinsey recently surveyed more than 800 US-based employees on a wide variety of topics related to employee experience. 1 We found that employees working remotely see more positive effects on their daily work, are more engaged, 2 and have a stronger sense of well-being than those in nonremote jobs with little flexibility do. Parents working from home appear to be faring better than those who are more isolated are. Fathers working remotely seem much more positive about the experience than mothers are.

节目36 歌曲《中国范儿》,玖月奇迹
But the duo topped the trending celebrities section followed by 'X Factor' judges Gary Barlow and Tulisa.
你是不是今年遇到过一些糟糕的面试?这项调查肯定能让你振奋起来,除非你恰好也经历过类似窘境。人力资源公司OfficeTeam要求来自北美的600名管理者描述他们在2014年见过的最令人尴尬的面试失误。以下是他们给出的答案。
香港科技大学(Hong Kong University of Science and Technology)和凯洛格管理学院(Kellogg School of Management)合办的中美EMBA项目重新夺回英国《金融时报》100个最佳EMBA项目排行榜的冠军宝座。

Trigger Mortis was released on September 8, ahead of the release of the latest Bond film Spectre which is out in cinemas on October 26.
Las Vegas Shooting
But most overseas islands are sold as freehold properties.
Managers are able to reward their subordinates in unique, personalized ways thanks to the budget they receive from corporate. Two examples of past bonuses: free trail rides at an equestrian stadium and a barbeque with lassoing and horseshow throwing lessons.
吉尔伯特表示,对可穿戴设备的不断试验十分重要,但是现在短期内,人们还需要探讨一下:“技术的演进以及企业的研发力量共同推动了现有可穿戴产品的发展,但它们是否真的能够满足用户的需求;各公司又是否需要探索不同的合作模式,让可穿戴设备不仅限于早期使用者的圈子,而是被主流人群所接受”。
A heartfelt coming-of-age story that perfectly captures the bittersweet transition from adolescence to dawning adulthood...
9. “The Big Short” Adam McKay plays it for comedy, but as he carpet-bombs the screen with laughs, he makes it clear that his take on the 2008 economic meltdown is a staggering American tragedy.
Managers are expected to manage the people below them on the corporate hierarchy, but the best managers also have ways of managing their superiors and coworkers on behalf of their team. Many times this means effective communication, managing expectations, and requesting help in a timely manner。
In the Robot World Cup Soccer final on June 30th the Dutch robots weren’t up against the Chinese team “Water” from Beijing. Within a minute the Chinese team scored a goal. The Dutch made an equalizer before half-time, yet in the second half team Water scored again.
The stomach-churning finding is not the first to be exposed in the area. Police in Guangxi, along China's border with Vietnam, have stepped up anti-smuggling operations over the last year and have raided seven illegal food processors.
3. 需求弹性。解决价格低迷的方法就是低价。这是老生常谈,而且适用于供需两个方面。超低的原油价格会刺激需求复苏吗?某些国家对石油市场控制较严,低油价可能不会延伸到零售领域。印尼等国已经取消成品油补贴,这有利于国家财政,但消费者得到的实惠将减少。不过,美国汽油价格已跌破每加仑2.40美元,与2014年中期相比,降幅超过了35%。而此番降价已带动汽油消费的攀升。2014年底,美国汽油日消费量创2007年以来新高。低价可以提升需求,而需求的增长则可带动油价反弹。

根据官方数据显示,今年前10个月中国对外非金融类投资同比下降40.9%,这反映出中国政府严格的资本管控带来持续影响。
On Saturday night they sang Stars from Les Miserables, the song performed the character Javert in the long-running musical.

  • “我才17岁——我想留在家人和朋友身边,继续上学,”他说,“在可以预见的未来里,我将留在伦敦。”
    The circular also stressed zero tolerance for cheating.
    电视剧版《三生三世十里桃花》于1月30日首播,由人气女演员杨幂和迪丽热巴主演。该剧讲述了一个小仙女和一位神仙的三世情缘。
    Five schools from five different countries are ranked for the first time. Singapore’s Lee Kong Chian School of Business is the highest new entrant coming straight into 36th place. Canada’s Queen’s Smith School of Business registered the best progression, climbing 32 places to 67th.
    今年选秀中还有很多选秀权交换的情况,有湖人给费城的前三保护的选秀权,有孟菲斯给丹佛的前五保护的选秀权,还有那个无耻的萨克拉门托给芝加哥的前十保护的选秀权(然而费城球队会控局的,他们的前总经理山姆-辛基会来复仇的)。
  • Taobao, subsidiary of Alibaba, came in second place, with a brand value of $42.9 billion, overtaking China Mobile, Baidu and ICBC.
    考夫曼和同事加雷思?哈里斯(Gareth Harris)发现,居住在那些人种快速多样化地域的英国白人更倾向于投给右翼的英国国家党(British National Party)。宾夕法尼亚大学政治学教授丹尼尔?霍普金斯(Daniel Hopkins)在美国发现了相似的民族变化导致反移民政策的规律。
    库克公开性取向的举动,提供了一个罕有的机会,让人们得以一窥他保护严密的个人生活,但同时也让苹果品牌在一些不太宽容的地方面临风险。库克在阿拉巴马州长大的经历促使他作出此举,他曾说在阿拉巴马州看到的一些歧视现象“简直让我感到恶心”。
    For example, taxi drivers who take a detour or refuse passengers can also be fined a maximum of 2,000 yuan.
    今年1月份CPI同比上涨1.8%,去年12月同比上涨为1.6%。不过该指数仍落后于北京方面“3%左右”的目标。
    对可穿戴技术有兴趣的不止是科技公司。梅赛德斯-奔驰(Mercedes-Benz)正在将移动体验移植到可穿戴设备上,而维珍航空(Virgin Atlantic)正在试验性地探索谷歌眼镜在顾客服务上的应用。
  • 《伯德小姐》
    The drama got 7.2 points on Douban, receiving criticism for having too much romance and too few of Zhou's struggles.
    'There are two ways of doing natural language processing: statistical or semantic,' D'Aloisio explains. A semantic system attempts to figure out the actual meaning of a text and translate it succinctly. A statistical system-the type D'Aloisio used for Summly-doesn't bother with that; it keeps phrases and sentences intact and figures out how to pick a few that best encapsulate the entire work. 'It ranks and classifies each sentence, or phrase, as a candidate for inclusion in the summary. It's very mathematical. It looks at frequencies and distributions, but not at what the words mean.'
    2017年,人们指责大型科技公司太过强大、利用自身的规模主宰市场,而且不够关注他们所创造的工具如何被用来做恶。
    “他随和、真诚、亲切,”IBM首席执行官罗睿兰(Ginni Rometty)说,并赞赏他“非常本真。这是现代CEO的特质。所见即所得。”

Build trust: Keep listening to your workforce

立场:承诺聘用老兵
工作经历
Watching Under the Skin again brought to mind another comparison: Orson Welles – the Welles who succeeded in creating a hoax martian invasion on the radio and who, in F for Fake (1975), got his partner Oja Kodar to walk around the streets in a miniskirt, secretly filming the lascivious expressions of the non-actor guys looking at her.
2. The 'Dad bod' is so hot right now
单词amnesty 联想记忆:
Starbucks CEO Howard Schultz

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Organizational responses are having a tangible impact on employees. Compared with respondents who are dissatisfied with their organizations’ responses, those who say their organizations have responded particularly well are four times more likely to be engaged and six times more likely to report a positive state of well-being. 3

While those results don’t offset the tremendous uncertainty and anxiety that many continue to feel, they do point to a distinct sense of employee confidence and trust in their organizations’ leaders at this time. This runs contrary to the idea that employees, as a group, are reacting to the current crisis situation with a fight-or-flight response. In fact, an emerging scientific viewpoint is that during times of great uncertainty, the natural human tendency is a “flight and affiliation” response toward individuals and situations that feel safe and familiar. 4

另外一件性玩具则显然属于中国皇室。
The CHIP, which retails for $150, can only bake four full-sized cookies at a time. If you were go the traditional way and bake a large batch in the oven, you'd have anywhere between eight and 12 cookies in under 30 minutes — and it's also cheaper.
[?'fektid]
[.reidi'ein]
The city of 21 million people recorded 1.86 trillion yuan in total consumption in 2015, marking a yearly rise of 8.7 percent. Consumption contributed over 70 percent to the city's GDP growth.
A private reading on China's manufacturing sector suggests the slowdown continued last month but that conditions had not worsened as much as in October. The Caixin-sponsored preliminary manufacturing PMI was 48.6 in November, versus expectations of 48.3. It had been 48.3 in October.

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Return stronger: Focus on workforce effectiveness and well-being

According to a newly amended Chinese Criminal Law, those who organize, assist or are involved in cheating during national exams could be sentenced to three to seven years in prison.
7. Build a reputation.
After year of stars such as Salma Hayek and Gwyneth Paltrow claiming to be vistims of harassment, McGowan has said she understands why Donald Trump supporters hate Hollywood, whose apparent liberalism she says is fake.
hospit客人+ality表名词,“状态,性质”→好客

For decades, need-based theories of motivation have emphasized the importance of need fulfillment on employee motivation and behavior. Applied to employee experience management, organizations should seek to address the most critical, prominent needs of the broader workforce while taking stock of unique needs of different segments and individuals. Our research found a strong correspondence between employees’ stated needs and the underlying drivers of their engagement, well-being, and work effectiveness. 5 Exhibit 3 shows the top employee needs and outcome drivers, grouped by core themes of employee experience.

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Jointly, ten employee experience elements accounted for approximately 60 percent of differences in outcomes. 6 Overall, that means that as organizations continue to adapt to the crisis, they can meaningfully improve employee experience. For example, while organizations may not be able to take action on compensation right now, our survey results show that they can achieve a 55 percent improvement in engagement by addressing employees’ need for work recognition through nonfinancial means.

Here's a look into social media's crystal ball for 2014. Will Snapchat catch fire? Will those annoying Promoted Tweets keep invading your Twitter stream? Will your boss finally learn to tweet? These five trends are poised to shake up the industry and the way we use social media in 2014:
Bella is the youngest model on the list, having just turned 21 last month.

Continue to meet the need for safety and security

With the threat of a second wave of COVID-19 infections or other disruptions, leaders would be well served to codify an approach to mitigating further effects of this landscape-scale crisis. 7 To that effect, McKinsey’s Organization Practice 楼市活跃度提升 后续调控难言放松 providing leaders with a research-backed set of best practices.

我的同事Sylvia Guinan让我意识到,热爱足球的丈夫应该告诉他的妻子在2014世界杯期间需要注意的一些事情。

Invest in relationships

荷兰合作银行表示,在本月唐纳德.特朗普(Donald Trump)当选美国总统后,该行对美国的前景持谨慎态度。
许多管理者提到了一些极其失礼的情况。求职者:
统计数据显示,在2009年之前,全球研发支出以每年约7%的速度增长,但在2014年放缓了4%。
[s?'plai]
国家卫生健康委员会在上周五的一场新闻发布会上表示,2017年中国各高校共出现3077例新增艾滋病毒感染病例。
However, one lawyer, who prefers to remain anonymous, says Teach Firsters’ prior experience and autonomy in a classroom can mean they feel frustrated starting at the bottom of an organisation’s ladder again.

欧洲出现了债务危机。日本面临自然灾害。曾经是全球亮点的新兴市场也失去了光芒。近来意大利、埃及和泰国等国频现政治危机,这或许表明全球市场可能将出现新一轮动荡。
[k?n'tr?ul]

说到底,我预期这些新的领导人将开始从更广泛的候选人中选拔人员,并把不同背景的人任命为自己的直接下属,从而驳斥那些根据当前的失衡来外推还需数十年才能实现领导层男女平衡的悲观者。

Create and maintain a culture that values inclusion, individuality, and social harmony

4.你的同事会泄密。
中国的军队会获得更多的投入,从而增加更为先进的飞机和战舰。
补救办法:虽然自己当老板的想法很诱人,但并不是每个人都适合创业。创造属于自己的事业,让家人过上幸福生活,改善顾客的生活,这些听起来肯定很浪漫,但漫长的工作时间、没有闲暇时间、承担资金风险,身兼老板、职员、营销人员、会计和门卫等多个职位于一身,这些你能承受吗?如果你喜欢稳定的工作和专注于某项具体任务而不是身兼多职,又或者你不喜欢冒险,你就无法想象整天为工作忙碌的生活。如果你属于以上情况,那么创业并不适合你。
2016年上榜的全球十亿美元级富豪共计1810名,位居次席的是Zara创始人阿曼西奥·奥特加,商界巨擘沃伦·巴菲特紧随其后,埃卢则是位居本榜单的第四名。
Stop me if you've heard this one before: An untested social media company with no revenue gets a mind-blowing offer. Against all advice, the cocky, twentysomething CEO refuses to sell. Meanwhile, competitors come out of the woodwork with lawsuits claiming their ideas were ripped off.
Teach First自成立以来将5000名毕业生送入学校任教,与低收入地区的逾100万学生合作,帮助提高了教学质量,尤其是伦敦地区的教学质量。
Hope all your New Year dreams come true!愿你所有的新年想都成真!
金维刚表示:“2016年居民消费价格指数仅同比上涨2%,低于预期的预测指标。属于温和通胀范围,反映了物价水平得到有效控制并保持基本平稳。”

研究显示,通过短信获取重置码、备选邮箱来恢复登陆的有效性分别为81%、75%。

  • Create a network of teams. Leaders can set up a network of teams to promote cross-functional collaboration and transparency. This team structure can tackle an organization’s most pressing problems quickly while also enhancing the strength of random connections across the network for effective team building.
  • Cultivate inclusion and psychological safety. 9 Leaders and managers can help create inclusive and psychologically safe team environments by modeling behaviors that value the inputs of all members, encourage individuality, and allow members to experiment without fear of negative consequences.

Connect people to something bigger than themselves and help them contribute

The emergence of purpose as a driving force is particularly compelling, given its overarching impact on all aspects of work and business. A sense of purpose can help employees navigate high levels of uncertainty and change and ensure that their efforts are aligned with the highest-value activities.

China's tourism officials are looking to reverse the trend of declining inbound visitors in 2014--possible, experts say, if it revamps its outdated tour packages and lowers ticket prices.
"The editors thought the articles were being sent out to genuine reviewers in the discipline," he said. "Following our investigation and communication with the real reviewers, they confirmed they did not conduct the peer review."
他们现在对阵克里夫兰和波士顿时的人员对位看起来顺眼多了。
Song “Friends Forever” (Yang Kun and Zhang Liangying)
‘Episodes’ This comedy on Showtime, too often overlooked, follows the bewilderment of two British TV writers stuck in Hollywood creating a series for Matt LeBlanc, who plays a diva version of himself very convincingly. Not many shows set in the entertainment industry can sustain the conceit, but this is one that got even better in its third year.
She was also recognised for being the youngest recipient of the Ripple of Hope Award from the Robert F. Kennedy Center for her charity work.
Payouts also varied substantially between industries and cities. The average bonus at financial institutions was over Rmb17,200, while those in the education sector got less than half of that on average at less than Rmb7,500.

土耳其外交部愤怒地驳斥了欧盟的批评。它说:“欧盟应该意识到,这种声明助长了极端主义,比如仇外和反土耳其情绪,因为它对避免过分言论和行动以免局势进一步恶化的呼吁,针对的只是土耳其,而不是所有违反外交公约和国际法、从而导致了这种局面的国家。”

  • Embed purpose in how you talk to employees. There are avenues for organizations 告别粗暴增长,卫浴产业“幸福时代”不复存在? in establishing and linking employees to a clear purpose. Link your organization’s “why” to your employee communications. As you make changes in how the business operates through the crisis, consistently link the changes back to your purpose.
  • Bring purpose to life. Share stories (through video or town halls) of colleagues who are embodying purpose through the period of crisis. Now is the time to celebrate and create role models of those who are living their purpose.
  • Start a longer-term conversation about purpose. Begin the hard work of defining or revisiting your organization’s purpose now. Explain how employees will play a critical role.

Tailor your approach: Employees’ needs and experiences vary

据国家新闻出版广电总局介绍,中国的电影票房收益在2017年上涨了13.45%,达559亿元(86亿美元),国产影片为该市场做了53.84%的贡献。
9.在培养皿中跳动的心脏
这封信件在十天以前神奇般的被寄到了加利福尼亚大学的宾夕法尼亚州分校,这所大学位于宾州的东北部。寄给Moore先生的这封信是1958年2月20日的信件,上面还写着“永远爱你的Vonnie”。
英国《泰晤士高等教育》专刊于上周四公布的一项调查显示,中国内地两所高校入选亚洲大学前三名。
The judging committee (of one) has spent weeks deciding which members of the Royal family, politicians and celebrities deserve one of these most galling of gongs to mark a grievous breach of protocol or lapse in mannerly judgement over the past year.

adj. 国内的,家庭的,驯养的
['?up?nnis]
西班牙IE商学院上演“帽子戏法”,在英国《金融时报》“在线MBA排行榜”上连续第三年夺冠。英国华威商学院(Warwick Business School)连续第三年排在亚军位置,英国杜伦大学商学院(Durham University Business School)首次跻身前三甲。
国内航空统计公司飞常准发布的最新报告显示,我国主要机场的准点率仍然远未让人满意。
The ground-breaking discoveries in physics, have ignited a firestorm of research, and it’s only a matter of time before their research leads to advances as unimaginable to us now as lasers and computer chips were a hundred years ago, Laura H. Greene, president-elect of the American Physical Society told The New York Times.
Meditate any time, but 15 minutes before you study, 15 minutes before class, 15 minutes before a test, and you'll be amazed at how well you can perform as a student.
詹姆斯?弗兰科的关于拍摄《房间》的新片会让你笑破肚皮,但是这部电影具有深刻内涵,而不是简单的嘲讽。
大多数成功的创业者都遵循类似的模式,并且具备类似的基本特质。无数在线文章和图书宣称掌握了商业成功的秘诀,但事实上其中大多数都可以归结为几个相同的要点。

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一份新发布的研究表明,2014年,全球药品支出将超过万亿美元,治疗丙型肝炎和癌症的创新药品为高价药。截至2018年,预计药品支出费用将再提高三成。
香港科技大学(Hong Kong University of Science and Technology)和凯洛格管理学院(Kellogg School of Management)合办的中美EMBA项目重新夺回英国《金融时报》100个最佳EMBA项目排行榜的冠军宝座。
According to Brandi Bennett at HostGator.com,maintaining a blog on a well-hosted website, or volunteering your time and skills, shows instead of tells the community, and thereby builds expertise and trust.
还有几种汽车品牌名称也跻身榜单前50,包括ferrari(法拉利)和mercedes(梅赛德斯)等等。
动词last的现在分
extravagant

In 2016, 1,576 foreigners became permanent Chinese residents, an increase of 163% on the previous year, according the Ministry of Public Security.
俄罗斯的SKN公司将老旧俄国弹药制作成钻石。这就是回收利用!
More importantly, their inventions may even eventually be turned into products that benefit mankind.
re再+membr[=member]记得+ance→回忆;记忆力
McCarthy took home $33 million in earnings, up $10 million from 2015.
n. 繁荣,兴旺
There should be no more arbitrary use of government power and that requires that the government must no longer overreach itself and we must eliminate any possible room for rent-seeking behaviors. This reform must be persistently pursued by the central government and all local governments at varies levels.

There was no immediate word from the Romney camp on the reported results。
罗宾威格尔斯沃思(Robin Wigglesworth)
张天羽的作品“非常丰富和完整”,谷歌涂鸦团队领导瑞安·格米克对《华盛顿邮报》表示,“仿佛每片树叶都有生命”。
《皮囊之下》就是如此的直观如此的自由不羁,抛开欢快,离奇的剧情和电影本身的情色——一切都处于黑暗中,摧毁性的性爱中。它是一种力量,在你的皮囊之下。
或许你会认为这个60%并不起眼,但它是很重要的一步,因为在2003年,同性婚姻在美国的任何地方都是不合法的。
201110/156989.shtmlThe Victoria's Secret Fashion Show just taped, and this year's was one of the most elaborate ever.
8. Get Inspired

米兰达·兰伯特,《浴室水槽》(Bathroom Sink),RCA Nashville
The Cems masters in management, the international programme provided through a network of 30 business schools, is ninth, down five places from 2015, when it was last ranked.
Accepting the award, he enthused: 'First off, I want to start off by saying that I'm not really sure how I got this because I've had my album out a few years, but I've got one coming,' before thanking his fans and MTV. Elsewhere, Kendrick Lamar was presented with Best Video, though the rapper was unable to attend the event, instead thanking fans via a video link.
China's Internet celebrities are estimated to create a whopping 58 billion yuan ($8.7 billion) market in 2016, far surpassing the 44 billion yuan in box office sales generated last year, according to an industry report.
China is committed to denuclearization of the Korean Peninsula, the peace and stability in the Korean Peninsula, and resolving issues through dialogue and consultation. That is China’s consistent and clear-cut position.
信任感依然会是商业领域中唯一且最关键的问题。
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My Dear Wife
对俄罗斯黑客行为的指控以及特朗普在经验、判断和性格上的明显缺陷表明,选举人团制度没能佐证汉密尔顿希望的那种保障作用。

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  • Use segmentation to identify who is struggling and what they need. Complement publicly available data with internal tools, such as open-listening channels, pulse surveys, and advanced analytics. Use these tools to understand the diverse set of challenges that individuals and teams are facing and identify the best ways of supporting them where they’re struggling the most.
  • Take a personalized approach to fostering culture and enabling change in this new world. In driving new mindsets and behaviors (such as adapting to a new virtual-working model) at scale, it’s important to 长沙公积金暂未考虑类似北京的政策调整 that takes into consideration their specific needs, allows them to configure their own journeys, delivers personalized coaching, and provides them with a forum to share best practices with others who may share similar challenges.

For years, slow emissions declines in the West have been swamped by rising emissions in the East, and the trend continued in 2013. China's emissions grew 4.2 percent and India's 5.1 percent. Both countries have been constructing coal-burning power plants at a breakneck pace.
国有控股投资增速下滑1.1个百分点至20.5%,这使得国有控股投资在今年1至10月份全国固定资产投资总额中所占的比例小幅下滑至36.6%,但这仍是2011年以来的最高占比之一,反映出今年政府开支在支撑经济增长方面发挥着巨大作用。
'With women, he has this sort of patronising carnal attitude with them which is absolutely accurate to the Bond of the books. But then by creating very strong women he is given quite a run for his money and his attitudes are challenged.
最不淑女奖
2. The Hammocraft
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But it's the best pay on offer for a major world leader.
Magic show (Lu Chen)
"It's a goal that's right here and now and it's something that we want to experience," Curry said. "It'd be a huge accomplishment because doing something that hasn't been done in the history of the league is special. You never know if this opportunity will come back again. There are so many variables that go into winning this many in a row, especially the start of the season."

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